Protection and Claims
Filing a claim
How claims are decided
What's covered
- How are rentals insured?All trips made through Rentalo are insured under a coverage policy provided by SURA Seguros, one of the best-known insurers in the country. This means that both the owner and the driver are fully protected against unexpected events that may come up during the rental. Policy coverage Damage to third…
- What protection do I have against damage to my vehicle?At Rentalo we work to give both owners and drivers a safe experience. That's why we apply strict validation checks to drivers, verifying their ID card or passport and driver's license before every rental. Although incidents are rare, your vehicle is backed by a SURA insurance policy, which includes…
Still need help?
Message us on WhatsApp and our team will answer.
