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Réntalo · Help CenterEspañol
Help›Trust and Safety›Community policies

Community policies

  • Vehicle misrepresentation policyAt Rentalo, our priority is to offer a safe, transparent, high-quality experience for all our users. For this reason, all information published about a vehicle must be truthful and up to date. Describing or showing a vehicle in a misleading way — whether by leaving out damage, exaggerating features…
  • Prohibited uses policyAt Rentalo, safety, compliance with the law and proper use of vehicles are essential. That's why we have clearly defined which practices count as prohibited uses during trips booked through our platform. Verified drivers and full responsibility Only drivers verified by Rentalo are authorized to boo…

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