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Payments and Refunds

Owner payouts

Owner payout policyAt Rentalo we aim to offer a transparent and fair model for all our owners, whether they are registered companies or individuals. This policy describes when and how payouts are made, and the fees applied to the transaction. Payout methods and conditions Payouts are processed Monday to Friday, and o…

Security deposits

What is a pre-authorization?The pre-authorization is a real charge that Rentalo makes to the driver's credit card before the trip starts, to cover any unexpected costs related to the rental. How much is charged? A USD $200 charge is made as a security deposit. After the trip ends and it is confirmed there were no issues (dama…

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